Metroparks is committed to providing opportunities for all people to utilize our parks, facilities and programs. Should an individual feel that he or she has been unable to access a Metroparks facility, program or service because of lack of accessibility, or has been discriminated against because of a disability, the individual should contact Metroparks staff by calling 419-407-9701 or by using our email form. Individuals may request a face-to-face meeting with a Metroparks staff member to discuss their concern.
Metroparks staff members should contact their supervisor or the Director of Central Services with any concerns about accessibility or discrimination.
All complaints will be reviewed promptly so that a resolution can be achieved as quickly as possible.